PTC-SKYBUS

Worst travel experience ever. I booked tickets to Haridwar for 3 passengers, but at the time of boarding, I was informed that 2 of the tickets had been cancelled without any prior notification via call, SMS, or email. When I asked the staff how the tickets could be cancelled without informing me, they simply said that only one ticket was showing in their system and they had no explanation. This caused a lot of inconvenience and stress for my family. It appears that the same seat may have been booked for multiple passengers, which reflects very poor booking management. The staff were unhelpful and unable to provide a clear reason or solution. On top of that, the boarding process was delayed and poorly organized. There was a lack of communication, transparency, and customer support throughout the entire experience. I expected a much more professional service, especially after completing the booking and payment process properly. Due to the mismanagement, inconvenience, and lack of accountability, this was one of the worst travel experiences I have had. I would not recommend this service unless they significantly improve their booking system and customer support

I travelled from lucknow to noida through Ptc sky bus. Overall experience was very good. Bus came on time and droped us in the destination before time.Seats were clean and tidy . Staff was also helping and co-operative.

I recently travelled from Delhi to Lucknow, and it was one of the most comfortable bus journeys I’ve ever had. The seats were super cozy, the ride was smooth, and the staff was extremely polite and helpful throughout the trip. A special mention to the driver — very professional, calm, and skilled. Truly a pleasant and safe experience. Highly recommended! 🙌🚌

I recently traveled by bus from Lucknow to Jaipur, and it was a very disappointing experience. The condition of the bus was extremely poor—it felt old and poorly maintained. The AC vent was positioned directly above my face, and there was no way to adjust or turn it off. Because of the constant cold air blowing on me, I couldn’t sleep the entire night. It left me feeling uncomfortable, with a blocked nose, and I had to keep my hand over the vent just to get some relief. To make matters worse, the blankets provided had an unpleasant smell, so I couldn’t even use them to stay warm. This made the journey even more uncomfortable. Another major issue was the lack of coordination from the driver. I was traveling to a completely new city, and despite asking for the pickup location multiple times (3–4 hours in advance), I was initially given the wrong location. Then, just 10 minutes before the bus arrival, I was told to come to a different spot, which created unnecessary last-minute stress and confusion. Overall, it was a very bad experience. I would not recommend this service unless significant improvements are made in both vehicle condition and customer coordination.

I recently travelled from Lucknow to Agra with PTC SkyBus, and my overall experience was very good. The bus was clean, comfortable, and well-maintained. The staff behaved professionally and assisted passengers whenever needed. The ride was smooth, punctual, and stress-free, which made the entire journey pleasant. I’m happy with the service provided and would definitely choose PTC SkyBus again for future travel.

Totally worst experience. Me and my friend book 2 single seater because we book at different time . Now they don't allow us to even go to other cabin . What kind of school class or jail it is. Secondly they mention they have toilet facilities. But its totally disgusting and stinky. Totally worst experience. Absolutely waste of my money . Don't go for good reviews. I also got trapped. .

Wrost experience ever that's my first time travel by bus dehradun to Lucknow 1 hour excuse phle to bus kharab bol kia dena AC sahi krne k liye agra ruke 1 hour se jyda itni garmi hai without AC travel

I want to mention The bus Driver Pushkar and Amit singh both are not manners to talk and not give correct time where that guys available today I mis my flight because they are not give correct information

Very bad experience. The bus arrived at the pickup location 1 hour late, and the AC stopped working. We had to travel the entire night without AC in extreme heat and discomfort. Despite this inconvenience, no refund was provided.

The bus conductor and driver are extremely rude and will not wait even 10 mins even in case of emergencies. The CCTV is also broken and they have no regard for passengers. This was my first time booking PTC Skybus and I am never booking it again ever in my life. Go for zingbus or primo buses, they are worth the money unless these stupid buses

We are travelling from Gurgaon to Lucknow today (12/06/2026). We boarded the bus at 11:45 PM from IFFCO Chowk. Unfortunately, the bus driver was driving very recklessly and irresponsibly, which made the journey uncomfortable and unsafe for passengers. We request you to look into this matter and take appropriate action.(PTC-SkyBus PTC-SkyBus VE A/C Seater / Sleeper (2+1)

"I booked 6 sleeper seats through the offline counter/office to ensure our group stayed together. Despite paying for the full booking, we were only provided with 4 seats upon arrival. This lack of coordination and service is unacceptable. It caused significant stress and ruined our travel plans. If you are traveling in a group, be very wary of their offline booking process—it is unreliable and poorly managed."

Spacious, clean, comfortable. But one thing i wanna mention here, on the I and J seat, please fix the emergency exit door, i was annoyed with the cold outside air coming through the window side. Rest everything was perfectly fine.

I always wanted to sit in a luxury bus. It was my first time of sitting in this type of bus. Very great experience. Excellent looks of the bus. Picked and dropped me on time. Nice and Friendly behaviour of the bus staff. Very clean seats. I also clicked photos of this bus. One of my greatest experiences of my life. ♥️♥️

Worst bus service, waiting at the pickup point at 5 AM and bus is delayed by 60 mins. I even confirmed before leaving the house they confirmed bus is on time. But after reaching the boarding point they’re informing a delay of an hour. Do not believe their fake reviews i also got trapped.

Hi all, I recently booked a trip on the PTC Sky Bus from Kashmiri Gate to Dehradun for the first time, paying nearly ₹4,000 for two individuals for sleeper seats. The scheduled departure was at 4:30 AM, with an expected arrival time of 9:30 AM. However, as of 10:25 AM, we are still en route, and it appears we will require an additional 40 minutes to reach our destination. The service was advertised as an ultra-luxury bus; however, the experience resembled that of a standard Indian railway general coach, which was extremely disappointing. Having traveled frequently and recently returned from Singapore and Malaysia, I typically utilize services such as Lakshmi Holidays and other bus operators. I had chosen this service based on several reviews, but I found their assessments to be misleading. Thus, I advise potential customers to exercise caution when booking, as the service does not meet luxury standards and fails to provide value for the price charged.

मैं कानपुर गया था और अपनी सीट पर ₹16,000 के ब्लूटूथ बड्स भूल गया। अगले दिन उन्हें वह मिल भी गए और उन्होंने कहा कि कई बार फॉलो-अप करने के बाद वापस दे देंगे, लेकिन अब 2 महीने हो गए हैं। अब वे कॉल भी इग्नोर कर रहे हैं और सामान वापस नहीं कर रहे। दोस्तों, इस बस सेवा को कभी मत चुनना — बहुत ही खराब और निराशाजनक अनुभव है।

★☆☆☆☆ Lucknow–Indore trip was disappointing. The driver stopped at a place with very poor food options and extremely unhygienic washrooms. I also forgot my charger at the seat charging point. When I contacted the driver soon after the trip, he simply said nothing was there and didn’t help check. Request the company to please look into this and improve staff support.

I had a great experience with this bus company. The service was smooth, punctual, and well organized. The driver was professional and courteous, and the bus was clean and comfortable. I truly enjoyed the journey and would definitely recommend their services to others.

Very nice bus . Bus was punctual, clean, safe driving, non stop bus but took the break of 10 minutes. Clean washroom. Clean blankets and pillow were provided.