PTCL Contact Center

Helpline doesn't help at all! Why is it even named as helpline. So 3 months ago, we shifted to the upper portion of our house. And the net signals doesn't reach that high! And we work remotely, so it's the absolute necessity for us. So we requested the relocation on 31st Dec, 25. And till now we call them everyday and all they say is your request is set on priority. But koi bhi nhi ata ghar to relocate, inho ny relocation ky charges bhi btaye thi we were willing to even pay that. Phir inho ny kaha ap EXTENSION lga lu same wasa hee net aye ga oper, and it's been month woh nhi chalta sahi. Phir call kr apna package increase krwaya to 100GB. Still didn't work. Requested 1000 of times to have someone relocate the device as well all work on internet. And it's really necessary for us. Pathetic services!!!!

Sab st poor network ha. Intehai ghatian. Please don't install this network. Just Whatsapp use k ley install krwaya tha believe me jab text kro to 50 to 60 second text pending rhta us k bad deliver hota ha. Charges bohatt zada jab k service very poor ha. Please don't trust on this network PTCL 👎🏻👎🏻👎🏻👎🏻👎🏻

Worst Service of all the time. Allah kray Inka sara setup tabah hojaye or sar war jaye Ameen In Sha Allah. They will charge you the bills at highest rates but the internet will be slower than the snails. Dont waste your money on them instead you can reach local internet suppliers.

0/10 worst network in Pakistan. In my house i have 20 mb bundle but the speed it gives is 9 mbps. I will never recommend. Most of the times it dont work.

Location Aquarcy is completely fine but the voice guide line has a bit of scope for improvement

144 hours of downtime, 6 days of silence. Complaints 30 & 60 mean nothing to PTCL? Total system failure — shameful service standards.

Worst Service Ever. Please do not install PTCL flash fiber.

Just like govt of Pakistan ptcl is slow, non responsive and sluggish

hm kafi dair se ye net use kr rahy ak din b ni chla thk.....kafi bar complaint ki but koi response ni aya apki helpline pr b call ni hoti ab to

Good approach from canal road. In near future it'll be accessible from Allah Hu Chowk and Johar Town G1 Market. ان شاءاللہ

It's a very good, top class commercial data center facility available in Lahore. They have high capacity and highly available Internet connectivity with PIE and with their other data centers in Karachi and Islamabad. Majority of the service providers also have their presence there. They claim to be Tier-3 certified and Tier-4 compliant. You can surely rely on PTCL data center to host you mission critical applications/services infrastructure.

Closed my connection after visiting their office paid all the bills got the clearance certificate which i kept with me for one year in case they ask me and after 2 years they called me and asked me to pay the bill and now i am black listed because they can’t find any records. How pathetic

Rented school ... Area app.5 kanals.....enough rooms.....religiously managed school.....normal school......

Nice place

Very helpful Excellent response

There's no proper reception or help desk apart from that the parking and courtyard is well maintained

Amazing staff

totally bad experience no one even asked me about my needs

Intehai ghatiya department hai apka shameless services provided speacially help line agents

A reliable and safe facility, Tire 3 certified, providing data centers services to the commercial sector in Pakistan.