PUMA Store

विषय: स्टोर स्टाफ के अनुचित व्यवहार के संबंध में शिकायत महोदय/ मैं आपके स्टोर पर खरीदारी करने गया था, लेकिन वहां के स्टाफ का व्यवहार मेरे प्रति उचित नहीं था। ग्राहकों के साथ सम्मानजनक व्यवहार अपेक्षित होता है, परंतु मुझे निराशा हुई। कृपया इस मामले की जांच कर आवश्यक कार्रवाई करने का कष्ट करें। धन्यवाद।

I had a very disappointing experience at the Puma store near Vakil Saheb Bridge. The staff was extremely unprofessional, unhelpful, and completely non-cooperative. From the moment I entered the store, there was no proper assistance or basic courtesy. The staff showed zero interest in helping customers, and it felt like they were doing a favor by even responding to simple queries. When I asked for product availability and sizes, the responses were rude, dismissive, and lacked basic customer service etiquette. What was most frustrating was the lack of willingness to assist—no effort to check stock properly, no guidance on alternatives, and no attempt to create a positive shopping experience. This is not what one expects from a reputed brand like Puma. Retail staff represent the brand, and such behavior seriously damages customer trust and experience. I strongly urge the management to train their staff on basic professionalism, communication, and customer handling. I would not recommend this store based on my experience and hope necessary action is taken to improve the service standards.

Very nice staff. Calm store. Miss Vidhi helped us very nicely. She was very sweet, calm and polite. Very good

nice service and staff response

Good stock n staff is very co operative happy. Client

Excellent 👍 It was a clean store and they welcomed us well and explained the products there very well.

Staff is good...... Nice response even when went to replace the items......we got proper response...... Must visit

Loved how patiently Vidhi guided us through and helped us get our right pair of shoes.. Thanks Vidhi😇😇

If there was Zero I would have given these a Zero. You guys are not even worth for a Zero. Reached store at 09:40 pm the Door was locked and we were rudely denied. If 09:30 pm is the entry then why give timing open from 10 am To 10 pm. Pathetic Service worst experience ever. Both in the counter were absolutely rude. Puma you just lost the Customer for lifetime.

Good staff Service Manish katara and Satish Kumar ❤️👍🏻

Nice staff good service

Pathetic staff, very rude and shameless, selling goods without GST bill because the system is not working due to changes in GST rate. Also not passing the GST benefit, the manager spoke over phone who was even more pathetic and said we have more then 100 chartered accountants so don’t teach us how to sell goods with GST bill and finally denied giving our selected items and wasted more then an hour together with disrespect towards customer. Shameless attitude and spoiling the brand value of PUMA.

This review is for product not for staff. Purchased Shoes on 23/09/2022 and executive promise for 6 month warranty. Shoes got damaged within 5-6 wearings and now they refused to replace the product nor repair. Sending product back to company for further review but no promises on any replacement or repair. 6000rs in vain. Never purchase Puma again nor I will recommend to anyone

All staff and manager really good and helpfull

The staff is very Helpful to find the sizes and things you want. They also explained the ongoing offers clearly and also suggested to look at the discounted products as well as the fresh Arrivals. One of the best store in Ahmedabad.

Staff is very very polite and very supportive Nice atmosphere as well

Great customer service and really helpful

Comfortable Fit: The cushioning and overall fit make them ideal for daily wear and workouts.Puma shoes are a great investment for comfort

Very good experience such a polite staff colity and discount

I had a great experience at the Puma store! The staff was super helpful and knew a lot about the products. There was a big selection to choose from, and I found exactly what I was looking for. Plus, there were some awesome deals going on! I'd definitely recommend this store to anyone looking for quality sportswear.