Radisson Hotel Chandigarh Zirakpur

Lovely hotel on arrival and close to airport. kitchen staff very friendly and fast service. Room service for my room was good,however with my family's who also had other rooms booked the service was poor, bathrooms were not clean, when requesting toilet roll no one came up. We ordered an extra bed and paid for a room of 3 and had to call 3 times and no bed was delivered so 3 of them slept on one bed. Really disappointing.

Sumit Our stay at the Radisson was truly excellent from start to finish. The hotel provides a very comfortable and welcoming environment. The food quality was superb—every meal we had was delicious, with great variety and presentation. However, the service is what really made this visit stand out. The entire team was attentive and professional. A massive thank you and a special mention must go to Sumit. He consistently provided outstanding service, going above and beyond to ensure we were well taken care of. His positive attitude and efficiency made a huge difference! We highly recommend this hotel and look forward to our next visit.

1. Our stay at Radisson Zirakpur was fantastic. Nice and comfortable rooms and good staff. Special mention to Assist Hasanpreet and chef Pawan for their personal indulgence in looking after is and many like us. 2. Overall a good experience, recommend of passing by and need a cozy night rest.

This place is more than just a hotel, it truly feels like a home whenever I travel to Chandigarh for business. The entire staff is excellent and always attentive to guests’ needs. The restaurant on the first floor is very nice, with a great breakfast spread. Both the restaurant and in-room dining teams are well trained and consistently courteous. Special thanks to Mr. Yogesh, Mr. Sunny, Mr.Satish, Ms. Nisha, and Ms. Hasanpreet Kaur for their outstanding service. They truly make the stay comfortable every time. An excellent experience, always.

Excellent Experience. Travelled with spouse and little kids. We were given single room with 2 double beds. Very considerate of the staff. Room was very comfortable and spacious. Buffet breakfast was sumptuous and the spread was wonderful. Starting from live counters offering South Indian and tasty egg preparations. The staff was thoughtful to offer bakery products for our onward journey.

This was a very frustrating experience, especially for a hotel operating under the Radisson name. The first room offered had visible mold in the washroom. I immediately complained and requested a room change, only to find that the second room had the same issue. When I raised this again, the front desk openly admitted that mold is a problem in most rooms and suggested that a larger suite might be better because it’s “less used.” We checked multiple rooms, and while the suite had less mold, it was still present. Despite this clearly not being my fault, I was asked to pay an additional ₹2,500 to upgrade just to get a marginally better room. Service throughout the stay was extremely slow. To make matters worse, my friend needed milk warmed for his 2-year-old child and even had the specific milk required, yet staff refused and insisted we purchase milk from the hotel instead — completely unreasonable. Mold in washrooms is a basic hygiene failure, not a minor issue. Overall, this stay fell far below expected standards. I would not recommend this property

The breakfast restaurant staff were warm, attentive and well-organised. The service was prompt and the food area was kept clean and well-stocked. Sumit’s courteous behaviour made the breakfast experience very pleasant.

Extremely Disappointing Service Experience My husband and I stayed at this hotel while travelling back from Manali. We were exhausted when we arrived and ordered very basic food — rice and chicken curry for my husband (which was completely tasteless) and chole kulcha for me (equally disappointing). Their bed and pillows were not comfortable too. I have a stiff neck due to their sinking bed and there was a foul smell in the washroom. But honestly, the food, bed, smell were the least of my concerns compared to the service. I would not have taken the time to post this review for the other issues. What truly shocked me was the absolute lack of service mindset. I requested a yoga mat so I could attend an early morning online class. The reception’s immediate response — without even a pause — was a blunt “Not possible.” Only after that did they say, “Please wait,” and then mentioned that if a mat was in the gym, I could take it. When I requested that someone simply check and bring it, I was told I would have to go and check myself. After a long day of travel, this was extremely irritating. When I questioned this attitude, they said they would check and revert. No one called back for two hours. When I followed up again, they admitted they still hadn’t checked. This level of apathy towards a guest’s request was astonishing. Finally, after another follow-up, I was told the mat was not available. I accepted that I would miss my class. The next morning, however, my husband went to the gym — and there it was. A yoga mat, lying unused. When I called the reception again, the explanation changed: they couldn’t give the mat to the room. So it was acceptable for the mat to remain unused in the gym, but not to support a guest who had requested it multiple times and followed up patiently. Yes, this may seem like a small thing — but this is exactly what defines service culture. The unwillingness to take even a single step for a guest, the lack of ownership, follow-through, and empathy made this stay deeply disappointing. I would not recommend this hotel to anyone who values basic hospitality.

Near the highway, nice, neat and clean place to stay. Breakfast buffet had lot of options for both veg and non veg. Both The restaurant managers payment attention to detail and shows why they're managers. Two good servers - Sumit and Joy. While Sumit pays attention to customer needs and takes his job seriously, Joy attends guests with smile. Warmth and hospitality is overall good. Good place to stay.

stayed at Radisson Hotel, Chandigarh with my mother, and it was truly a wonderful experience. The property is beautiful and very well maintained. The staff is extremely polite, courteous, and always ready to help. We went to platinum hall dinner party —the food was delicious, the restaurant ambience was excellent, and the service was outstanding. A special mention to krishna, who served us with such warmth and care. She made sure we were comfortable and looked after us wholeheartedly, which made our breakfast even more enjoyable. Overall, it was a very pleasant and memorable stay. Highly recommended for families and anyone looking for great hospitality. 😊

Delicious breakfast stay was nice sumit was good at services. But to my surprise today frontend staff made to wait 3 hours for early Check-in request in the pretext of software system issue when I was willing to pay for early check-in and for higher class of stay ! Strange behaviour... Radisson management please look into it.

Excellent impeccably maintained Rooms, you will feel relaxed and comfortable. Energies extremely positive. You feel like lying in bed for prolonged hours. Washroom size is king size. Hotel is mid size , but serves the purpose, breakfast is good and offers multiple choices. Thanks to wonderful services by Mr hasanpreet , joy and chef Pawan .

Food was amazing and very cooperative staff.. overall had a great experience.. The entire restaurant team did a good job in preparing delicious food and Sumit in the restaurant assisted guests smoothly..

Breakfast was great! The service was on point! Special mention to Sumit and dinesh, they were very polite. Spilled tea by mistake😭, it was taken care of immediately so did not get time to get embarrassed 🙈 thanks sumit♥️✨🥹

Services were awesome. We stayed in business class room. So clean and comfortable. Also had great experience of breakfast, especially the polite and such a warm behaviour of Manisha ji, she was so humble. I would highly recommend this place to anyone who is looking for a family kind of vibes in hotel.

Very pathetic experience. Rooms are ok. Beddings are of low quality. Washrooms are old and worn out. For the price they are charging, everything should be speck clean. Worst experience we had was with food. It was special new year dinner and nothing was tasty. What is the use of big spread if nothing is tasty. Servers were untrained too. They were not listening in dining room. We will never recommend it to anyone.

Had a great experience at the hotel. Staff were helpful when needed and ease of services provided. Service is of good standard. Breakfast had good choice of food and service was great.

Great atmosphere in hotel, we stayed for a wedding and the arrangement was excellent. Food variety, quality and service were great. We received excellent service from staff, specially Sumit who made our breakfast experience very enjoyable.

It was a very pleasant experience at Radisson, and all the facilities were top notch, just as expected. The room was extremely comfortable and well equipped, including a heater that made the stay cozy. We also got to relish sarson da saag with makki di roti and chole kulche, the must try specialties of Chandigarh, and they tasted absolutely superb. Thank you for the wonderful hospitality. We truly enjoyed our stay and look forward to visiting again.

Really had a great experience in this property. Our stay was excellent. Rooms were pretty neat and clean when we checked in plus breakfast experience was also really good. Mr. Sumit provided with great services during our breakfast time. Definitely recommend to everyone to stay at this property.