Kevin Biju Varghese
۴ ماه قبل
I recently stayed at Royal Plaza Inn by RAK Rooms, Calicut, booking two of their Royal Residence rooms, and overall it was a genuinely comfortable and satisfying experience. The hotel is well located, with easy access to the main parts of the city, shops, and restaurants, which made getting around very convenient. From the moment we arrived, the property felt calm and welcoming, and the overall atmosphere was perfect for a relaxed stay.
The rooms themselves were spacious, clean, and thoughtfully arranged. The beds were comfortable, the air-conditioning worked well, and the space felt cozy enough to unwind after a long day out. Housekeeping maintained good cleanliness standards, and the environment felt safe and quiet, which we really appreciated during our stay.
What truly stood out, however, was the exceptional hospitality from the staff. A special and heartfelt mention goes to Ajith, Saadh, and Rijusue. They were incredibly polite, friendly, and consistently attentive to our needs. Whether it was helping with requests, guiding us, or simply checking in to make sure we were comfortable, they always did so with genuine care and a positive attitude. Their professionalism and warmth made us feel valued as guests, and honestly, their service was the highlight of our entire experience. It’s rare to come across such dedicated and approachable staff, and they really made a lasting impression on us.
There were a few minor maintenance issues worth mentioning. Since I had booked two rooms, one of the showers wasn’t functioning properly, which caused a bit of inconvenience. Additionally, there were some cosmetic damages on the walls, including small chips and pieces off the plaster in a few spots, which slightly affected the overall appearance of the room. These weren’t major concerns or deal-breakers, just small details that could easily be fixed with a bit of upkeep and touch-up work.
Despite these minor drawbacks, the overall comfort of the rooms, the convenient location, and especially the outstanding service from the staff more than made up for them. With a little maintenance and attention to those small cosmetic issues, this place would easily feel top-tier.
All things considered, I had a very pleasant stay and would happily recommend Royal Plaza Inn and the Royal Residence rooms to anyone visiting Calicut. Thanks again to Ajith, Saadh, and Rijusue for making our stay so memorable — their hospitality truly sets this hotel apart.