Gayatri Jhaveri
یک سال قبل
One of the Worst Experiences – Avoid Saint-Gobain at All Costs
Absolutely horrendous experience with Saint-Gobain. From start to finish, the entire process was a nightmare. Timelines? Completely ignored. We were promised delivery and installation within a set timeframe, and not only were there significant delays, but there was also zero accountability. Every time we followed up, we got vague answers or no response at all.
The customer service is shockingly bad – unresponsive, unhelpful, and indifferent to any concerns raised. It’s as if once they’ve made the sale, you no longer matter. To make matters worse, the product quality was far below expectations, especially considering their claims of being a premium brand.
This was genuinely one of the worst vendor experiences we’ve had. I strongly urge others to look elsewhere. Don’t be fooled by the big name – the service and product delivery are anything but professional.
Would give 0 stars if possible. Avoid Saint-Gobain.