Paul Daniel VK
تاریخ ویرایش: یک سال قبل
My son did not go for 4 months and other months hardly was regular due to health issues. When reached out for refund they started ignoring us for a month. Finally, after speaking at a length the owner agreed to refund but wanted the proofs of payments. He also denied we called them and asked for call proofs too. We had to share call history aswell. Even after sharing he never got back. We had to follow up but to listen to manipulated words, he says 'no refund at year end' in text msg. When called says, no refund at all. Hence, I do not recommend annual payments as you will be at loss in such situations which you wouldn't foresee. Plus, they do not care about you once annual payment is done. Atleast when you do MONTHLY PAYMENTS they cannot IGNORE you. They are unprofessional, rude and unethical.
Note: After discussing in detail with the owner, look at his response below to this review. After blocking us from the whatsapp group and removing us, he is here pretending as if he is unaware and concerned. He did not even bother to ask about my son's health over the phone. Just for business, he has responded below.