Mahyar Aminaei
تاریخ ویرایش: ۵ سال قبل
About 28 days ago I've purchased a pair of size 9 (42,5 EU) GOTRAIN model number: 54835/NVY and i specifically mentioned that i am using them to run on a treadmill and outdoors,
the sales man was very kind and offered me this model.
Today i wanted to wash them as instructed in the online skechers manual and realized a considerable crack on the bottom of the right foot.
made a few visible photos along with the original pack, receipt and bank receipt and i intend to visit them tomorrow and let them know about this obviously damaged product and hope that they will replace or refund my money.
Will attach some photos in order to prove my point,
Lets hope for the best and will keep you posted!
(UPDATE: June 18th 2018)
So i went to the shop, they acted pretty nice and took back the pair in order to send it back to the headquarters,
They told me that i will be contacted within the next 10 working days.
Will keep you posted as soon as i hear from them.
(Last update: June 23rd 2018)
So i received a call today in order to refer to the shop to receive a new pair in exchange.
Sales man was very kind, they gave me the option to choose another one and he referred to pick: Skechers Air-Cooled Memory Foam version in black.
I will post a few pictures, went with another choice because i'm afraid if i choose the same model "GO-TRAIN CITY" will have the same faith as the last pair.
Will post a few pictures from the new pair.
Conclusion: The people from the shop were nice and polite and helped me out for to be honest i don't think a $50 pair of shoes from Skechers is a good choice for sports in general, perhaps much expensive models.
After all they're all made in China....