The St. Regis Al Mouj Muscat Resort

An amazing overall experience for our first family trip. This hotel is fantastic from the interior to the staff, this hotel is worth a stay. We booked 4 nights here over Eid and had an lovely stay. Breakfast in Karibu each morning was lovely and made even more enjoyable by Salma who was there to great us each morning and remembered our coffee orders which was a special touch. A big shout out to Hamza who often checked in throughout the day to see if we were ok and entertain our baby boy. We dined on half board at various restaurants and all the choices and meals were very good value also. The team around the pool were efficient and always available if we needed anything. My only recommendation would be to consider placing families in rooms away from Coya restaurants as we had a couple of nights (Thurs and Fri) where the music was increasingly loud and disturbed our little one a few times. Overall an exceptional hotel stay made especially but the fantastic team based at the hotel. A big thank you!

The housekeeping team is amazing. Every day they leave us with a smile through their kindness and thoughtful touches. The room is always spotless and comfortable. St. Regis Al Mouj is a perfect place to relax and enjoy a peaceful vacation. Thank you, Rizwan and Alam, for making our stay so memorable.

The location is near the airport but next to the upscale Mouj area. I just cannot write enough words to praise Fuad at the front desk who ensured everything was perfect for us. Our palm suite was a massive two bedroom duplex suite. Everything and everyone was super nice.

My stay at The St. Regis Al Mouj Muscat Resort, Oman was truly exceptional. From the moment I arrived, the service was warm, professional, and unforgettable. Sospeter at the front desk was incredibly welcoming and helpful. Mundher provided excellent service with great attention to detail. Hisham, the manager, ensured everything was perfect throughout my stay. Butler Khaleel delivered outstanding service that made my experience even more special. The resort is elegant, relaxing, and beautifully designed. I had a wonderful stay and I highly recommend this property. I will definitely return on my next visit to Muscat!

My stay at The St. Regis Hotel was clean, comfortable, and truly enjoyable. I was especially happy when they surprised me with a complimentary birthday cake 🎂 — such a thoughtful gesture that made my stay feel extra special. It was an amazing experience overall, and I would definitely love to come back again. However, I was a bit disappointed with the breakfast restaurant service. I ordered a Greek egg dish and had to wait around 30 minutes, but it never arrived. I hope they can improve their service in this area.

Stayed for a day pass at the St. Regis beach/pool area. The installations are stunning — beautiful design, luxurious loungers, and top-tier ambiance that could easily make this the best in town. Unfortunately, the service was a big letdown. The staff is friendly and willing, but there simply aren’t enough of them. I spent more time chasing people for orders and checking on my food than actually relaxing and enjoying the space. Management needs to add more staff or this amazing setup will become a fiasco. Great potential, poor execution.

I would like to express my sincere appreciation to the hotel staff for their exceptional assistance. After the event that was held in the hotel, we have a parcel left at the hotel and we needed it returned to the UAE from Oman. The support we received from the team truly exceeded expectations. I would especially like to commend Nasrin Sultana for her outstanding help. She took the initiative to locate the parcel, ensure it was handled correctly, and prepare it for shipment. Her clear updates, attention to detail, and genuine willingness to assist made the whole process very smooth. I would also like to acknowledge Jovi from the Butler Service for his support. Their efforts demonstrated outstanding service and hospitality. We are genuinely grateful for their help and would highly recommend the hotel for its exceptional staff and customer care.

The most beautiful place at the most peaceful location. Huge rooms and bathrooms, well equipped with everything required, beautiful balconies with picture perfect views. Got free upgrade from city view to beach/pool view. Loved the rooms as much as the resort! Service spoils you. Instant response, consistent care and amazing hospitality! What we loved even more was the breakfast! Pools are huge, cabanas are nice. The beach is clean and huge. Will definitely want to return to be spoilt again!

Stayed here for 4 nights on a half-board basis. Overall, we had a very nice stay, but there were several issues that prevented the hotel from feeling like a true 5-star St. Regis experience. The positives first: the location is excellent, very close to the airport with a lovely private beach. The staff were consistently warm and attentive throughout our stay, with Salma at breakfast deserving a special mention for her exceptional service. The communal areas were clean, well maintained, and the hotel offers excellent amenities. Breakfast was very good with plenty of choice, and there were several restaurants available for dinner which gave good variety across the stay. Unfortunately, there were also a number of disappointing aspects. Our room had a noticeable fish smell, something I later noticed had been mentioned in other reviews too. The room design also lacked practicality; for example, plug sockets recessed into the dressing table made it impossible to properly use appliances like the iron or hairdryer. The pool area was extremely slippery and genuinely hazardous when getting in and out. The WiFi was poor throughout the stay and nowhere near the standard expected of a luxury hotel. Television channels and reception were equally disappointing. One of the biggest drawbacks was the atmosphere created by some guests and day visitors. There were several occasions where behaviour was loud and disruptive, especially late in the evening. This was made worse by being placed in a room with an interconnecting door, directly beside a family with noisy children, despite the hotel appearing relatively quiet with many rooms seemingly available. As a couple celebrating our anniversary and hoping for a peaceful stay, this felt like a strange room allocation decision. Another frustration was the hotel’s refusal to allow standard local taxis to pick up from the front entrance, which meant a simple journey to the Mall would cost 10x the price of a local taxi. What also stood out was that, despite being such a new property, parts of the hotel already looked tired. Working in a design agency where attention to detail is central, I noticed several areas where the finishes and execution felt surprisingly cheap for a luxury brand. Having arrived from the another 5 star hotel before this stay probably magnified some of these shortcomings. While we did enjoy parts of our time here, the hotel ultimately didn’t feel like the luxury St. Regis experience we were expecting.

Rahul is truly exceptional. From the moment you walk into the fitness and recreation center, his warm welcome and genuine professionalism set the tone for a great experience. He runs the facility with precision and care — everything is always spotless, well-organized, and thoughtfully maintained. What stands out most is Rahul’s attentiveness and personal touch. He remembers guests by name, goes out of his way to accommodate individual needs, and ensures that every session — whether a workout, a swim, or just time to unwind — feels seamless and relaxing. His dedication and positive energy elevate the entire experience, making the St. Regis fitness center one of the best I’ve visited anywhere. A true credit to the property and a key reason I look forward to returning each time.

Concern Regarding Cleanliness Standards I would like to bring to your attention an unfortunate experience I had during my recent visit to your hotel 27/01/2026 at 8 pm. I hosted some friends for coffee in the hotel lounge, and to my dismay, upon receiving our drinks and sweets, I noticed that my coffee cup was not clean and had traces of lipstick on it. I was shocked to see this in a hotel of such high standards. It raises concerns about cleanliness and hygiene practices within the establishment. Given the ease with which illnesses can spread, it is alarming to encounter such a lack of attention to cleanliness in a place that should prioritise the health and safety of its guests. Also , I have noticed a consistent delay in service. For instance, is it reasonable to wait over 35 minutes for Turkish coffee? And when it finally arrives, it's often served cold, which is completely unacceptable.

We have been at the St. Regis for 10 days and we love it from the very first moment. The stuff is incredibly attentive and friendly, they anticipate our every wish. The variety of excellent restaurants makes the evening indescribable. The location is very good, despite the proximity to the airport there is no aircraft noise. Beautiful place to be.

The St. Regis Al Mouj Muscat is a new landmark of luxury and beauty in Oman. The resort stands out with its strategic location in the heart of 'Al Mouj,' blending stunning architecture with enchanting views of the Sea of Oman. What truly sets this resort apart is the diversity of international restaurants, making it a destination for fine dining lovers, alongside the signature Butler service that provides a sense of absolute comfort and tranquility. The overall atmosphere combines relaxation with modern touches, making it the perfect choice for an exceptional getaway

We purchased the day pass and spent a few hours there. Was pleasantly surprised by the service and attention from the staff for even day pass holders. Shan, specifically, was super helpful. He brought out water guns for my kids to play with in the pool, ensured we got beach beds exactly where we wanted. And when one of the kids managed to get his only set of clothes wet, Shan again came to our rescue, by getting the clothes sent to the hotel laundry for drying. Overall too, lovely property. Great pool, pool bar and beach.

I attended an event recently and used the valet parking service, but unfortunately the experience was very disappointing. After requesting my car, I had to wait for almost one full hour before they were able to locate and bring it back. Standing and waiting for such a long time after an event was extremely frustrating and unacceptable for a valet service that should be organized and efficient. I hope the management improves their parking coordination and customer service to prevent this kind of delay in the future.

A truly outstanding hotel stay. Spacious, clean and very beautiful rooms with large balconies! Excellent food and overall one of the best Service we ever had. Impecable.

it was our first time staying at the St. Regis and definitely not last! We had a fantastic day, booked two beautiful rooms and ended up with one beautiful large suite, enjoyed the beach, the dining, gym and everything the St. Regis had to offer. All the staff were exceptionally friendly and we enjoyed the many dining choices St. Regis had to offer. We really enjoyed our beach afternoon as well. We will definitely choose St. Regis again.

We stayed at The St. Regis Muscat with our family from December 30 to January 3 and had a wonderful experience. The hotel impressed us with its spotless cleanliness and spacious, comfortable rooms.We enjoyed the wide range of high‑quality restaurants — Roberto’s was our favourite. The white‑sand beach was stunning, with crystal‑clear waters perfect for swimming and relaxation. The service was outstanding: the staff were friendly and professional, and the management handled any issues promptly and efficiently. The only minor drawback was on New Year’sEve, when music from different restaurants created a loud cacophony. Overall, it was a spectacular stay, and we’d-love to return. Highly recommended for luxury and comfort!

If you are visited the Marina or want to get away from it all this is a wonderful place to relax, eat and swim. I would highly recommend a renting a car and parking is free as there is nothing near by within walking distance. The staff were amazing, very friendly and proactive. Even the cleaning team said good evening and my name when walking down the hall which I was impressed with. The downside and why I dropped a mark for the room was we could hear the person next door snoring loudly. Noise insulation appears to be poor. Also despite a huge bathroom the bath tub was small and looked lost in the space. Otherwise a wonderful experience!

Very disappointed with my recent experience at Guerlain Spa in St. Regis. I informed the team in advance that I would be late, but unfortunately the staff attitude was rude and unprofessional both on the phone and during the treatment. This was not the level of hospitality and luxury service I expected from St. Regis, and I hope this matter will be taken seriously.