هيئة تنظيم الاتصالات - Communications Regulatory Authority

Filing a complaint here is a waste of time. They don't even look at the evidence. I sent a 27-page dossier (Ticket CRA-26-01032) proving that my shipment was tampered with. I had photos of messy industrial glue all over a precision model and a letter from the seller in Canada confirming the package was opened and resealed with the wrong tape. Instead of actually investigating, the CRA just hid behind the "Customs" excuse. Since when does a Customs officer "repair" a broken item with brown glue and throw away the factory protection? They completely ignored the service failure, the payment glitches, and the physical damage. If you're a consumer looking for justice against Aramex, don't expect the CRA to help you. They are just a shield for the big companies. Total lack of accountability

I've visited the ICT Ministry in Doha several times to obtain approvals for shipments, and each visit has been a positive experience. Despite being a ministry, the staff are remarkably friendly and helpful. They provide fast and knowledgeable service, efficiently handling inquiries and approvals. However, one challenge is parking, which can be quite problematic. Finding a parking spot nearby can sometimes be time-consuming and frustrating. Overall, the ICT Ministry in Doha impresses with its excellent service, friendly staff, and efficient handling of ICT-related matters. Despite the parking issue, it remains a reliable place for getting necessary approvals and assistance related to ICT products and services.

You can get all the help you need there

Raised complaint through online portal for a bill issue with vodafone and it is resolved by CRA in reasonable time frame.

So your elevators are closed, the escalators are broken and you have no dollars cause you only give a thousand a customer and it finishes one hour after you open your doors… GOOD JOB

منع بعض اجهزه الاسلكي عند الشراء من الخارج مع انه نفس الاجهزه موجوده بمحل في الدوحة

Bad service. No assistance in creating a complaint with Ooredoo.

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