TES Electric Scooter

Very good electric scooter...last 13 year I know the people's. They are very committed to service all the electric scooter. Before I was using Hero electric from 2009. After that I purchased ampere 2013 then I purchased Tes electric 2019 because I believe they are giving all the parts and service for me from 2011. So I confidently purchased the tes 500. Last 6 year I am using this scooter and getting good service for me.

I am using the tes 500 electric scooter past 3 years. I am satisfied for their service and electric quality of products. I completed 15000km . We very good.

Scooters here are really affordable and they have provided very good service. They are one pioneers in electric scooters in thrissur. You can trust them with purchase.

Can’t even give 1 rating to this scooter. Issue is servicing , more than that, if you call for any issue, either they will not pick the call or they talk very aggressively, not even considering about customers concerns. I was actually shocked when my 17year daughter told twice or thrice about this , she told me that they are not taking it seriously or rather scolding while talking . When I called also a man talked very aggressively and after that he said I’m cutting the phone as the timing is after 6.pm. I have not come across such a rude behaved people in my life time.Also, every month there is a problem for charger which needs to be repaired

AVOID Tes Electric Scooter at all costs! We bought the scooter for our daughter on 15-01-2024, and it started showing issues with the charger within a few months. Despite multiple service requests, the problem persists. The worst part is the service team's behavior. Recently, when the issue recurred, the showroom provided a service number, and a guy claiming to be a service representative visited our place. He rectified the issue, but it reappeared the very next day. When my wife called him up, he denied servicing the scooter and behaved rudely, shouting at her. When I intervened, he spoke to me in the same manner, refusing to take responsibility. What's alarming is the company's attitude. They seem more focused on defending their service team than resolving the issue. This raises questions about their customer service approach. As I analyzed the negative reviews, I noticed a pattern: 1. They never admit mistakes or apologize to customers. 2. They always defend their team and try to prove the customer wrong. This behavior suggests either the owner is not fully involved in service issues or the service team is inadequately trained. Either way, this behavior is unacceptable. We're seeking legal advice and strongly advise others to think twice before buying from Tes Electric Scooter. The company needs to take responsibility for its service team's actions and improve its customer service. Verified Details: - The service number was provided by the showroom. - The service representative visited our home and rectified the issue. - The issue recurred immediately after the service. Request to the Owner: Please investigate this matter, take responsibility, and take corrective action against the service team. Listen to your customers and try to understand their perspective instead of blindly defending your team. Please consider this as a response to your reply Dear Tes Electric Scooter Team, We appreciate your prompt response, but we're shocked by the inaccuracies and lack of accountability in your statement. The claim that our home was unoccupied when the service person visited is false. CCTV footage shows the service representative arrived at 2:31 PM and rang the bell, but he left immediately without waiting for anyone to answer. Our daughter was upstairs and opened the door at 2:34 PM, but he had already left the premises. This raises serious concerns about the integrity of your service team and the veracity of your company's statements. The main issue remains unaddressed: the service representative's rude behavior and refusal to take responsibility for the recurring problem with our scooter's charger. We request a personal apology from the representative and a clear plan to prevent such incidents in the future. We also expect a thorough investigation into this matter and action taken against the representative for their behavior and falsification of facts. We have attached the CCTV footage for your reference, which clearly shows the events that transpired. Best regards Sandeep

Very good electric scooters and they provide very good service also.

Hi i am using the tes prime 3 wheels scooter past 1.5 years... I am satisfied with service spare quality and all... I suggested to buy one every one

I love this electric scooter... Good design and high quality product... They offered very good service also. Last 13 year service experience... I suggest to buy every one...

വളരെ നല്ല സ്കൂട്ടർ ആണ്... കഴിഞ്ഞ 4 വർഷം ഞാൻ ഉപയോഗിക്കുന്നു. പൂർണമായി ഞാൻ ഹാപ്പി യാണ്...

Very good electric scooter.... I brought 6 years before. I am 100 % satisfied in quality of product and service.... I am

TES electric scooter is the good electric scooter which i used. Previously I used 3 brands electric scooter from past 8 years. Now i am using TES prime from 2018 i am very satisfied the service and scooter quality.

It was a very good electric scooter which I seen. For driving it was super. Well organised service and team.

I am satisfied with this electric scoooter. Because they have well experianced and well extrablished shope.

A very good electric scooty... Good quickly, best performance... Super models I like....

Worst service, the product is worthless This is my own experience my father purchased 'tes prime' from their showroom. Within one week a loud noise was started to appear from the side of battery case because the case is wider than battery, due to this width problem the battery will shake when we drive. Then my father went to their service centre. Actually they not have their own service centre 😐, it is a general workshop😂. when you go to their showroom you can realise the fact regarding their service centre. You can see many vehicles other than tes. After this problem ( the problem still exists 😂) the CB got damaged Then after some time period l had noticed a leak from back tyre, then l changed the tyre. Next problem was in the battery, first they asked 7000/- for the repair, then I argued with them, because the battery had 3 years warranty. Finally they repaired the battery @ free of cost🙏🙏 Then headlight, indicator..........🤬🤬🤬 Today I changed the front tyre due to the leak issue. I don't want to defame any person or company and I not need to promote any company Pls note: this is just from my experience 🙏🙏🙏🙏

I had the worst experience with their dealership .It hasn't even been a month since I bought a second-hand scooter.It's been a week since the scooter stopped running.When I brought it to the showroom, they had given me another charger instead of the complained one and that too didn't work.They told me that they can only give this much of service for a second hand one ,if I wanted more I had to go for a full payment service with a new one.I would never recommend this group (tes) for a scooter.

Very good electric

I have been owning a TES electric scooter 3years and I am satisfied. Here and there I have experienced some difficulties but since their service center is good and is located in thrissur I have felt it easy to fix.

Very good electric scooter... I know this business group Very old [since 1967] automobile business group in thrissur...they have very good experience in the field. This tes electric scooter they own manufacturing in thrissur itself From 2018. I brought a tes electric scooter 2019. Also I suggest u to.

Very good electric scooter available in thrissur