Absolutely pathetic experience.
This so-called "supermarket" is a joke. I wouldn’t even call it a store — it’s more like a dumpyard of expired goods and zero accountability. Shelves are stocked with old, stale, near-rotten products and not a single staff member seems to care. It’s like they’ve completely given up.
The staff? Totally clueless and incompetent. Billing takes forever — I waited over 25 minutes just to find one small item, only to be cut off by someone else while the cashier stood there lost, fumbling like it was their first day. And don’t expect anyone to help you — they’re either absent or outright rude.
This location is a disaster. Disorganized, understaffed, and operating like they’ve never heard of basic customer service. Honestly, it should be shut down. I’ve seen roadside vendors run more efficiently than this place.
Big Market management: either revamp this wreck from scratch or pack it up and move out. You’re being crushed by competition next door that actually knows how to run a store. This place is a sinking ship with no captain and no crew. I used to be a loyal customer — now I wouldn’t shop here even if everything was free.
Avoid this place like the plague. You deserve better.