Traders Hotel Kuala Lumpur

We had an outstanding stay. From the moment we arrived, everything was seamless and professional. The staff were exceptionally attentive, kind, and genuinely thoughtful throughout our stay. Every interaction reflected a high level of care and hospitality. The Club Lounge upgrade, offered at a very reasonable rate, truly elevated our experience. It added comfort, exclusivity, and memorable moments to our trip. Our room with a view of the Petronas Towers was simply breathtaking. Waking up to that skyline was an absolute joy. This was our first stay in Malaysia, and this hotel was a remarkable introduction to the country. It represents Malaysian hospitality at its finest and set a very high standard for the rest of our journey. Highly recommended.

Traders Hotel Kuala Lumpur This is a 4-star hotel that truly lives up to its rating. If you are looking for a premier view of the Petronas Twin Towers, this property does not disappoint. Our check-in and check-out processes were smooth as silk, and the room was extremely comfortable. The room featured a floor-to-ceiling view of the towers from the daybed and was equipped with a Smart TV, well-placed electrical sockets, and intuitive light controls. It also offered a spacious bed, ample storage, and a refrigerator. The service at this hotel is equally impressive, ranging from the complimentary buggy service to the KLCC Mall, to the attentive housekeeping and breakfast staff. As far as I am concerned, it was money well spent.

I love this hotel especially the amenities becauss it is rare to get hair band as ameneities! And also they provide hair comb which is not common in many hotel. And thanks for upgrade to highest floor. The breakfast also quite good has many varieties. The kind size bed fit 2 adult and 2 kids and it is comfortable. The room is quite spacious too. Love the klcc view. And if weather is good and clear, you can see Genting Highland from your room We asked for complimentary birthday celebration , we got chocolate birthday cake after we check in and the cake taste average

We had a wonderful weekend staycation at Traders Hotel Kuala Lumpur. The service and hospitality provided to guests were truly excellent. The room was very comfortable, the food was delicious, and the overall ambience was pleasant and relaxing. We would also like to give special compliments to Oliver, the Assistant Traders Club Manager, for his outstanding hospitality and assistance throughout our stay. He is a very nice and kind person—friendly, attentive, and always willing to help. His excellent service truly made our stay even more enjoyable. Highly recommended!

Very efficient and helpful staff. Although communication was entirely via Whatsapp, all queries were dealt with competently. A very serene hotel but well-equipped. Nice walking distance to klcc unless you need to carry your shopping bags 😬. Buggy service was sweet.

Great View, Great Location, Great Hospitality! Dining experience at the Club Lounge - nice & cozy environment. Hospitality from Mr Oliver was fantastic. I overheard the conversation, Mr Oliver was recommending the must-try food and where to visit in KL to a couple as 1st timer in Malaysia. Hotelier will be the frontliner/representing the Malaysia. especially this year is the Visit Malaysia Year.

The Traders Hotel is a really welcoming and comfortable spot in a great location. Service throughout our 2-night stay was flawless. The Swimming pool (at the top of the building and home also to a bar) was really fun. There’s also a well-equipped gym with expansive views. The lounge was great and boasted a big breakfast selection. The decor in our room (2323) was a bit sparse and plain but the view was sensational and we had everything we needed (bathrobes, hairdryer, fresh water) and a big bathroom with an excellent shower. Our room was perfectly quiet so we slept really well here too.

Highly recommended hotel. Free shuttle buggy to suria klcc, and great view of klcc twin tower from our room. The staff very helpful. Thankyou Ms.Farah (reception)for giving us great view room 2717, my son love it! We are staying at the club floor & the Club lounge was great! Staff name Hakim on the club floor really helpful and same goes to Mr.Oliver, thanks for the great hospitality. Overall our stay was great, 10/10, im surely back for this hotel.

have stayed at your property multiple times over the past three years and have generally had good experiences. However, my recent stay in February 2026 was extremely disappointing, and it will be my last for myself and my family. Staff across departments were lethargic, unhelpful, and unmotivated—particularly in the F&B kitchen. Food was not replenished, plates were not refreshed, fresh juices were replaced with concentrated sugar-based versions, and staff were not proactive, requiring repeated reminders on several occasions. Most concerning was the front desk during check-in, where staff were unfriendly, and one even made a passing, derogatory comment about us in Malay, which I understood. This behavior was inappropriate, unprofessional, and suggested possible bias. Room service was slow, with a 30–45 minute wait for any requests outside food services. At the sky bar, there appeared to be restrictions for Asian guests bringing children, while no such limitations were flagged for Caucasian visitors, reflecting outdated and discriminatory practices. While the hotel’s proximity to KLCC is convenient, it does not compensate for poor service and lack of attention to quality. These gaps place the property far below the standards observed at Shangri-La or Marriott properties, both locally and internationally. I strongly urge management to address these issues immediately to prevent future guests from experiencing the same disappointment. A good start would be a thorough review and improvement of both service quality and infrastructure, which have clearly declined since my last visit.

We had a great 4 night stay at Traders hotel, location is very close to KLCC Park, Syria KLCC mall and Petronas towers. Check-in was somewhat slow, but polite and helpful. We stayed in a garden room, which had a side-view of the Petronas towers. The room was clean, comfortable with sufficient storage space. A/C fan was noticeably noisy and didn't appear to cool the room. Bathroom was an adequate size and functioned well, shower was great. Breakfast facility was efficient, even when busy although the egg station was quite slow on a couple of occasions. Some chefs cooked multiple orders, whereas others only cooked single orders slowing the service down. Overall a pleasant and comfortable stay and we would return should we visit KL again.

Ein sehr gut zentral gelegenes Haus. Auch die“ normalen“ Zimmer sind groß, sauber, gut ausgestattet- vor allem sehr gute Betten . Alles funktioniert, Klinaanlage lässt sich regulieren, Nachtlicht ist gut. Skybar und Pool wurden auch genutzt. Gan hervorragend ist das Frühstück- eine wirklich sehr gute große Auswahl, die man auch innerhalb von 2 Tagen nicht komplett verkosten kann. Auch hier wieder alles sehr ordentlich, gut organisiert, viel freundliches Personal. Wir haben zweimal den Concierge wegen kleinerer Fragen konsultiert- beide Male sehr gute Reaktion!

Our stay at Traders Hotel Kuala Lumpur was nothing short of exceptional. From the moment we arrived, the check-in process was seamless and genuinely welcoming. The staff were attentive, warm, and consistently went above and beyond to make sure we were comfortable — service like that really sets the tone for a stay. The rooms are incredibly spacious and the views? Absolutely breathtaking. Waking up to a direct view of the iconic Petronas Twin Towers never gets old. It’s one of those “wow” moments every single time you look out the window. The facilities are top-tier. We made full use of the gym, pool, and spa — all beautifully maintained and perfect for unwinding after a day out in the city. And then there’s SkyBar… the night views are simply spectacular, and the cocktails are just as impressive. Sipping a perfectly crafted drink while overlooking the skyline is an experience in itself. Location-wise, you couldn’t ask for better. The hotel sits right opposite KLCC Park, making it so easy to stroll around, and it’s only about a 10-minute walk to Pavilion and the heart of the city. And the breakfast — world class. The variety is incredible, with so many dishes to choose from catering to every taste. It’s the kind of breakfast you actually look forward to waking up for. We absolutely loved our stay and wouldn’t hesitate to return. Traders Hotel Kuala Lumpur truly delivers on every level. Highly, highly recommended.

Good location and view, I got the room with twin towers view. The bed is so comfortable. It’s so convenient because we can walk to Suria mall and all transportations, and also buggy service. Only one thing that we don’t like is we pay cash at sky bar but nobody gives us a change.

Ich blieb im eine woche im Traders Hotel. Die Lage ist super, der Service ist super. Das Zimmer war sehr sauber und sehr funktional. Ich war sehr zufrieden. Das Frühstücks Buffet habe ich nicht genutzt da ich erst sehr spät frühstücke. Aber auf den ersten Blick sah es sehr ansprechend aus. Es ist eher ein Hotel der gehobenen Klasse und man bemüht sich die Wünsche des Gastes zu erfüllen. Die Mitarbeiter waren samt sehr hilfsbereit und sehr nett.

It was our first wedding anniversary, and I had specifically called in advance to inform the staff about this special occasion. Unfortunately, there were no arrangements made at all, nor was there any upgrade offered. While I completely understand that room upgrades are subject to availability, I genuinely expected at least a small gesture — perhaps some flowers or a simple cake — to surprise my wife and make the occasion memorable. I had even mentioned this again to the receptionist during check-in, but she seemed completely uninterested and least bothered about our request. The lack of warmth and attention to such an important milestone was truly disappointing. Because of this experience, we decided to move to Mandarin Oriental, Kuala Lumpur, where the hospitality was exceptional. They were thoughtful, attentive, and truly understood how to make a special occasion feel special.

Great hotel location right in front of park with convenient access walking to Suria KLCC and Pavilion Mall. Room view is amazing facing Petronas Towers. High floor lounge also provide cocktail, snacks and breakfast at different time slots with great city view.

The hotel is just a stone's throw away from KLCC Park and the Convention Centre. You can check in and check out quickly with their express check out service. If you wanted to stay here, you should definitely get the KLCC park view. The SKY BAR is the best spot to get a majestic view of the KLCC TWIN TOWERS. The breakfast buffet was pretty good, there were plenty of options. One thing that I don't like is their pillow. Too soft until no support for your neck.

An excellent stay at Traders Hotel, refined, comfortable, and truly a home away from home. Special appreciation to Regina and Oliver & team for their impeccable hospitality and personal touch, which elevated the entire experience. The food was consistently excellent, and the views from both the Club Lounge and the suite were outstanding, adding a real sense of luxury to the stay. Highly recommended and very much looking forward to returning.

Spent my Christmas day for the first time here. Overall, hotel is nice, clean and strategic location. However, staff could be more friendly and warmth towards guests. I do appreciate getting upgraded so thank you for that. For breakfast, the hotel can be more prepared during peak season. There was a really long queue between 8.30 to 10.30. waited about 10-15 mins to get a table for breakfast. Also, the food ran out rather quickly because of the big crowd. But food quality is excellent.

Poor service and dining . Currently on-site, very hungry and beyond angry. My arrival was a disaster; despite being a "luxury" hotel, there is no ATM. I was forced to hike to a different building for 10 minutes just to pay my taxi driver. Nobody even helps me with my bags. And It was a line to reception after. Then I tried to get some food. The SkyBar was a letdown with terrible seating and a menu limited to pizza and wings. Since I prefer healthy food, I tried the main restaurant, but they refused to serve anything but the buffet. Even though the website says a la carte is available, staff told me that's only for me is room service available. I wasted half an hour of my evening just searching for a decent meal, only to be told I had to eat in my room. Are you guys serious? How can a "five-star" property fail to provide a normal dinner experience? Seriously? I'm waiting to see if they fix this situation so I can consider changing my rating to a better one. Update: Breakfast was decent, but nothing special. Finding powdered juices was particularly bizarre for a hotel of this caliber. I finished breakfast and left my room at 10:00 AM. When I returned at 3:00 PM, I found that the room still hadn't been cleaned. I guess cleaning while the guest is actually out is too much to ask. I gave up and decided to take a nap after a long walk, but five minutes later, housekeeping finally showed up and rang the bell. This is honestly terrible. Yesterday, I missed out on a walk because I was stuck trying to solve the dinner situation. Today, I’m forced out of my room because you finally decided to clean in the late afternoon. Your service reeks of indifference—it’s a complete mockery of the guests. You are nowhere near a 5-star standard. To make matters worse, even to lodge a complaint, you have to wait in a long line at reception. And after all that, they don’t even bother to apologize for constantly ruining your stay.