My local dhobi wala is more professional than this store manager.
My order was delayed by a full week, yet zero communication from the store about my order status. The phone number provided was switched off the whole time, making it impossible to reach them. I had to personally drive 5 km just to collect it. The store manager was absent, and only reachable through a second number (which only the staff knew)
I raised a complaint about the delay and lack of updates, and requested a small compensation. In return, he was rude and dismissive and responded by calling me “cheap” and said “don’t place an order here again.” The audacity!
Anyway, I paid in full since I am a nice person but definitely won't recommend this store to anyone.