Turkish Airlines

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One of the best customer service I’ve ever experienced with a turkish airline office. This is all because of one name, Elnaz Azadi. She is expert, well informed and super nice. She listened and answered all my questions clearly and handled my complicated situation with patience and full awareness. Can’t be more happy with a service provider.

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I've had several positive experiences at the Turkish Airlines office in Tabriz. The staff has been helpful and accommodating, even during stressful situations. I particularly remember one instance during the Covid-19 pandemic when my flight was canceled. The staff went above and beyond to assist me in finding an alternative flight, even though it was over a year later.

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Not helpful in unusal cases and flights. Not familiar with Miles and smiles rules and award tickets policies. Expert in straightforward tickets.

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