Extremely Disappointed with Y-Axis Consulate Services
I had a highly unsatisfactory experience with Y-Axis and do not recommend their visa consultation services for the following reasons:
Ignored Requirements: Despite clearly sharing my visa slot preferences, they failed to book according to my specifications.
Slow and Unresponsive: The overall process was painfully slow, and I rarely received timely or helpful responses to my queries.
False Promises of Expertise: They claimed to assign visa experts for individual cases, but all I received was a generic list of questions no personalized guidance at all.
Lack of Customized Support: Although they promised to provide answers tailored to my background and documents, nothing specific was ever offered.
Limited and Unhelpful Mock Sessions: I was given just three mock interviews, which lacked depth and didn’t prepare me meaningfully.
Not Worth the Price: For the high fee they charge, the service quality was extremely poor and disappointing.
No Follow-up from Sales Representative: Pradeep Chaitanya Manepalli from the Sales team convinced us to join Y-Axis, but after we enrolled, he completely stopped responding even after multiple follow-ups. This reflects a serious lack of accountability and professionalism.
I found their services overpriced, unorganized, and lacking any real value. If you're looking for genuine, personalized, and professional visa assistance, I strongly suggest exploring other options. I truly regret trusting Y-Axis and would not recommend them to anyone.
So I sincerely request other customers: do not join Y-Axis. It is not worth your time, money, or trust.